Erikk Shupp

Product Manager & Software Engineer

Arlington, Virginia • erikk@shupp.dev • shupp.dev

Professional Summary

Product Manager & Full-Stack Engineer building thoughtful digital experiences for humans. Unique blend of creative writing background and deep technical expertise through comprehensive professional development in AI, local-first architectures, and native development. Passionate about leveraging cutting-edge technologies (LLMs, CRDTs, sync engines) to create products that respect user autonomy and privacy. Currently leading federal healthcare modernization while building the future of human-centered apps through Thoughtful App Co.

Professional Experience

Product Manager & Technical Founder

2024 - Present

Nodetus / Thoughtful App Co. • Washington, DC Metro Area

  • Building portfolio of 16+ human-centered apps using AI, local-first architectures, and native development
  • Architected products using modern stack: React, Flutter, Supabase, Jazz.tools, PostgreSQL
  • Managed $32M+ portfolio across federal programs while maintaining 5/5 performance rating
  • Led digital transformation and product modernization for DHS, TSA, VA, and NIH

Agile IT Lead & Interface Manager

2020 - Present

Tria Federal (VA EHRM Contract) • Department of Veterans Affairs

  • Led agile delivery of 15+ critical healthcare interfaces serving millions of veterans
  • Bridged gap between product owners and technical teams, driving actual implementation
  • Architected real-time data sync using HL7 FHIR standards and event-driven architecture
  • Achieved 99.9% uptime while orchestrating go-lives across multiple medical centers

Technical SME & Systems Architect

2021 - 2024

Nodetus Integrators (NIH OALM Contract) • National Institutes of Health

  • Served as technical product advocate, filling gaps when product owners were absent
  • Reverse engineered legacy system to create modern microservices architecture
  • Designed and executed migration of 80,000+ data fields using PostgreSQL and ETL pipelines
  • Reduced document generation time by 60% through algorithmic optimization

Project Manager & Process Improvement Lead

2018 - 2019

RWD (DHS/TSA Contract) • Transportation Security Administration

  • Drove digital transformation of procurement processes, acting as de facto product owner
  • Implemented automation workflows that were adopted across DHS components
  • Reduced contract cycle time by 30% through process optimization and tooling

Executive Council & Webmaster

2019 - Present

Washington Rugby Football Club

  • Treasurer & Webmaster (2023-2025): Increased dues collection rate by 40% through Zeffy payment automation
  • Implemented SEO strategy using SEMrush, achieving #1 Google rankings for local rugby searches
  • Automated event calendar with ChronoScripts, Discord integration, and Google Business listings
  • Built predictive financial forecasting models resulting in first budget surplus in 5 years
  • Managed Google Ads campaigns with 300% ROI, driving record membership growth
  • Vice President (2021-2022) & Fundraising Chair (2021-2023): Raised $100K+ for operations

Education

Master of Science

2019 - 2020

George Mason University

Peter E. Tarbox Scholarship Endowment Recipient (2019-2020)

Bachelor of Arts

2008 - 2012

Longwood University

Developed strong written and verbal communication skills

Professional Development & Coursework

Course/Program Institution Credit Equiv.

UX Design & Research

UX Certification Program (12 courses) Nielsen Norman Group 5 credits
• Interaction Design: 3-Day Intensive • Information Architecture • UX Roadmaps • User Research Methods • Discoveries: Building the Right Thing • Managing User Experience Strategy • Omnichannel Journeys & Customer Experience • Customer Journey Management • DesignOps: Scaling UX Design & Research • Product and UX: Building Partnerships

Data Engineering & Analytics

Python for Everybody Specialization (5 courses) University of Michigan 3 credits
PostgreSQL for Everybody Specialization (4 courses) University of Michigan 3 credits
Data Visualization U. Illinois Chicago 1 credit
Introduction to Statistics Stanford University 1 credit

Mathematics & Modeling

Precalculus Specialization (4 courses) Johns Hopkins University 3 credits
Fundamentals of Quantitative Modeling University of Pennsylvania 1 credit
Calculus - Level 3 Brilliant 1 credit
Linear Algebra - Level 3 Brilliant 1 credit

Cloud & Infrastructure

Google Cloud Infrastructure Specialization (3 courses) Google Cloud 3 credits
Computer Communications Specialization (2 courses) University of Colorado 2 credits

Other Professional Development

Virtual Reality Development Specialization (3 courses) University of London 3 credits
Cybersecurity Fundamentals Path (9 modules) TryHackMe 4 credits
RPA Developer Certification (6 courses) UiPath Academy 3 credits
Embedded Interface Design University of Colorado Boulder 1 credit
Federal Acquisition Certificate (3 courses) Defense Acquisition University 2 credits
Product Management Certificate Product School 2 credits
Additional Technical Courses Various 2 credits
Total Professional Development: ~45 credit hour equivalents across 70+ courses and certifications

Certifications & Training

Product

  • Product School Product Management Certificate

Design

  • Nielsen Norman Group UX Master Certificate (UXMC)
    • Specialization: UX Management
    • Specialization: Interaction Design
    • Specialization: UX Research

Project

  • SAFe 4 Practitioner
  • ITIL v4 Foundation

Security

  • TryHackMe Pre-Security Certificate

Other

  • FedRAMP Moderate Product Team
  • Defense Acquisition University Certifications
  • Section 508 Accessibility

Technical Skills

Frontend & Native Development

Web (2019-Present): React, Next.js, Astro, TypeScript, Tailwind CSS, WebAssembly

Native (2021-Present): Flutter, React Native/Expo

Local-First (2023-Present): Jazz.tools, CRDTs, Sync Engines

Backend & Infrastructure

Cloud (2020-Present): AWS, Vercel, Netlify, Supabase

Databases (2019-Present): PostgreSQL, SQLite, Neo4j (Graph DB)

DevOps (2021-Present): Docker, CI/CD, GitHub Actions

AI & Machine Learning

LLMs (2022-Present): Claude AI, OpenAI, Prompt Engineering

ML Frameworks (2023-Present): Hugging Face, LangChain, DSPy

Automation (2020-Present): Agentic AI, Workflow Automation

Specialized Domains

Healthcare IT (2020-Present): HL7 FHIR, HIPAA, Cerner

Federal Systems (2018-Present): FedRAMP, NIST, Section 508

Data Engineering (2021-Present): ETL, Analytics, O(n) Scoping

Professional Organizations

Washington Rugby Football Club (Executive Board & Webmaster) • Local-First Software Community • ACT-IAC (IT Modernization, Emerging Tech) • Asian American Chamber of Commerce • Project Management Institute (PMI)
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